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The Channel I want to use is not in the list of supported channels

By Auke Jongbloed
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Updated 17 August 2026
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2 min read

Request a New Channel Template

If the channel you’re interested in is not currently supported by our Feed Manager, we’re here to help expand our offerings to meet your needs. We actively develop new channel templates based on user feedback and demand.

Here’s How You Can Request a New Channel Template:

  1. Contact Us: Reach out to our team with your request. You can do this through our support page, on our website.
  2. Provide Details: When contacting us, please provide as much information as possible about the channel you need. This could include the name of the channel, the type of products or services you intend to list, and any specific requirements or formats the channel uses for feeds.
  3. Feedback and Development: Our team will review your request and may get in touch with you for further details. We’ll keep you informed about the progress and let you know once the new channel template is available.
  4. Stay Updated: We continuously update our users about new features and templates through our newsletters and announcements. Make sure you’re subscribed to receive these updates.

Your input is valuable to us, and we’re committed to ensuring our Feed Manager meets the diverse needs of our users. Don’t hesitate to reach out with your requirements or suggestions.

Contact us when you need a channel we are not supporting at this moment


Did you find this article helpful? If you have followed the steps but still need assistance or have additional questions, we’re here to help. Please don’t hesitate to open a support ticket.

Did you find this article helpful?

If you followed the steps and still need assistance, open a ticket and a specialist will pick it up.

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