Support
Real help, from the people who build the plugin
No ticket queue, no scripts. You reach specialists who know product feeds, and most questions are answered the same business day.
Same day
Typical first response on business days
4.9
Average support rating from merchants
Specialists
You talk to people who build the product
Try the docs first, it is often faster
Many questions already have a clear, tested answer. A quick search usually gets you moving again in minutes, at any hour.
Still stuck? Here is how to reach us
Email support
Open a request and include your store URL and the channel involved. The more detail you share, the faster we can help.
Priority support for premium
Premium license holders jump the line. If your campaigns are affected, tell us, we treat feed outages as urgent.